Helping Business Grow

Workers' Compensation

Our Approach

Our approach to managing your unemployment compensation claims begins with a comprehensive review of your company's claims experience and history and an analysis of the strategy needed to reduce your liability and exposure to unemployment compensation costs. 

Our Focus is on providing our clients with the best services in the marketplace.


We Provide:

Nationwide expertise

Hearing consultation/
coordination

Meaningful claims activity reports

Validation of benefit charges

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Tax rate verification

Voluntary contribution analysis

Rate comparisons and management reports

Merger and acquisition consultation

Common/joint account rating analysis

BMSO's Unemployment Cost Control Service

BMSO's unemployment cost control service removes the burden of unemployment claims management and tax analysis so employers can focus on what they do best, conducting business.

The BMSO approach is comprehensive and targets minimizing benefit charges, providing our clients with unemployment tax savings strategies and managing our client's unemployment program as if they were our own.


The BMSO solution is to provide efficient and cost-effective management services that lead to bottom-line results. That is savings for you, the employer.

  • Document scanning, which enhances program efficient
  • Targeted collection of essential employee data
  • Aggressive call-back/email system to eliminate "non-compliance" claims
  • Protesting all contestable claims
  • Auditing your benefit charges
  • Guaranteed instruction rereading hearing attendance
  • Customized reporting and education programs upon request
  • Weekly account management
  • Unemployment tax rate review and verification
  • Voluntary contribution recommendations
  • Common rating reviews and recommendations
  • Consultation on the impact of claims on tax rates upon request
  • Consultation on the impact of mergers and acquisitions on UI tax rates upon request. 

Suggestions in

Preparation

for an Unemployment Compensation Hearing:


1) Documentation of first day worked, last day worked and wages at time of separation.
2) Copy of all documents relating to the separation issue.


3) Employer statement explaining the separation circumstances in detail.


4) Witness statements, signed and notarized.
5)  Copy of employee signature acknowledging receipt of employee handbook, work rules and policies.


6) Employee’s statement relating to the separation. (exit interview notes)



7) Copy of disciplinary records, attendance records, statements from the claimant.
8) Any and all evidence to be presented to the hearing officer.



9)  All witnesses should be interviewed to determine level of testimony prior to the hearing.


10) All evidence should be submitted to the ODJFS file prior to the hearing.



11)  Request an electronic copy of the Director’s File from ODJFS file prior to the hearing.


12)  Make certain that you respond timely to all requests for separation information from ODJFS.


13) Ensure that all appeals are timely filed and retain fax confirmation reports of transmittal. (21 calendar days after the Date Issued date on the notice.)


14) Upon receipt of the Notice That A Request For Appeal Has Been Filed – submit your written response to ODJFS within the Deadline For Reply date.


15) Upon receipt of the Director’s Redetermination, you have 21 days from the Date Issued date to file an appeal in writing to ODJFS.


16)  Unemployment compensation costs are one of the most costly taxes (benefit programs) for Ohio employers. Employers have rated it as the second most confusing and complex programs they are required to administer, right behind workers ‘compensation and just ahead of the IRS tax code. 

Common Questions About Unemployment Comp

Our goal is to offer our clients the best products and services at the best price.

  • Would there be any benefit to my small company to utilize BMSO’s unemployment compensation services?

    Absolutely. The benefit to you as an employer is that BMSO ensures your claims are processed timely and accurately with the focus on providing as much evidence and documentation as possible to the ODJFS to support the company’s position on the claim. The goal is to ensure the claim is denied or at least controlled.

  • We usually handle all of our own claims because we do not want to lose control. Will we lose control of the claim by out-sourcing them?

    Understandably. Our clients always retain the right to determine which claims to allow and which claims to protest.

  • What types of audits does BMSO perform for its clients?

    Our unemployment compensation services are part of our award-winning service approach, effectively providing cost containment and claims oversight to your unemployment claims. Our audit includes a comprehensive review of the benefit charges and tax rate assignments. Additionally, our audit is structured to ensure that the employer receives all of the credits due, both from denied claims and formulary calculations. 


    A recent federal government report on unemployment compensation has indicated that state agencies mistakenly pay out over $2 billion in unnecessary benefits. The BMSO process system automatically identifies any incorrect benefit changes so that our clients pay only the minimum required.

  • What do I need to do to sign up?

    Visit our page BMSO, email us at bcarr@bmsoinc.com, or Call us at (330) 856-6270. 


    Ask any one of our experienced, professional staff for the necessary documents to get started. You should also provide us with any documents or information that you may have on any current claims, as well as your most recent claims report from the state.

  • What kind of information do you need to represent my company with a contested claim?

    ODJFS requires a representation form be filed with them identifying BMSO as the employer representative. We also request that your company provide us with as much information as possible about the contested claims. Important documents may include a copy of your company’s employee handbook, policy manual, attendance reports, disciplinary records, witness statements, photographs, and any other information you may find relevant to the issue. 


    It would also be important to ensure that witnesses are interviewed before hearings and present to testify at the hearing if necessary.

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